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Date: April 29, 2024 Mon
Time: 8:06 pm
Time: 8:06 pm
Results for citizen oversight
1 results foundAuthor: Worden, Robert E. Title: Citizen Oversight of the Ashton Police: Perceptions of Police Clients and Complainants, 2003 Summary: Created by legislation that was signed into law in July of 2000, the Ashton Citizens’ Police Review Board (CPRB) became operational in May of 2001. The same legislation that created the CPRB also provided for a contractor “to conduct surveys of complainants concerning the level of their satisfaction with the process and to conduct surveys of the community to get feedback concerning the CPRB and the Police Department.” The Hindelang Criminal Justice Research Center assumed responsibility for these surveys, and this is the third report prepared and submitted in fulfillment of this mandate. The surveys were designed to measure conditions on which citizen oversight may have effects. These conditions include: • the perceived receptivity of the complaint review system to complaints; • the perceived efficacy of the complaint review system; • the rate at which perceived misconduct is reported to authorities; • police performance in interactions with citizens, and hence citizens’ assessments of police services; • the satisfaction of complainants with their experiences with the complaint review system; and • the fairness of complaint review, as it is judged by complainants. Hence this survey research routinely examines the perceptions and subjective experiences of three constituencies: police clients; complainants; and officers. “Clients” are those people who have direct contact with the police. Most complaints about the police arise from clients’ interactions with the police. Clients are therefore the community whose feedback about the police is most valuable for citizen oversight. Samples of clients are interviewed about their perceptions of complaint review, their contact with the police, and if they were dissatisfied with that contact, whether they took action to complain, and to whom. Complainants are interviewed about their goals in filing a complaint, their subjective experiences with the intake and investigation processes, their perceptions of the fairness with which the complaint was handled, and their satisfaction with the outcome of the complaint review. Because officers also have an important and legitimate stake in complaint review, officers against whom complaints have been filed are surveyed concerning their subjective experiences with the investigation process, their perceptions of the fairness with which the complaint was handled, and their satisfaction with the outcome of the complaint review. This report serves three analytical objectives. The first is to update the information on the conditions on which citizen oversight may have effects and, where it is possible, to examine changes in these conditions over time. A second objective is to provide information, based on client survey data, that is pertinent to the CPRB’s concern about “unprofessional behavior and discourteous conduct.” A third objective is to provide evidence on patterns of performance, more generally, in the interest of deepening our understanding of the problems that underlie complaints about the police. Details: Albany, NY: The John F. Finn Institute for Public Safety, Inc., 2008. 29p. Source: Internet Resource: Accessed April 19, 2011 at: http://finninstitute.org/uploads/Citizen%20Oversight%20of%20the%20Ashton%20Police,%202003.pdf Year: 2008 Country: United States URL: http://finninstitute.org/uploads/Citizen%20Oversight%20of%20the%20Ashton%20Police,%202003.pdf Shelf Number: 119865 Keywords: Citizen OversightComplaints Against PolicePolice Misconduct |